Privacy Policy

Section 02

Information We Collect

We may collect and process the following types of data:

Personal Information

• Name
• Email address
• Username and profile details
• Location (for event discovery and local features)

Usage Data

• App activity (games played, events joined, features used)
• Device information (device type, operating system)
• Log data (IP address, login times, interactions)

Payment Information

• Records of registration fee transactions (amount, date, status)
• We do not collect or store your full card details — payments are processed securely by our third-party payment provider, Stripe

Optional Information

• Profile photos
• Coaching or organiser details
• Venue or club information

Section 03

How We Use Your Information

We use your data to:

• Provide and operate the DartsPass platform
• Process your app registration fee and maintain payment records
• Allow users to find local events, players, venues, and coaches
• Enable scoring, tracking, and practice features
• Manage competitions and organiser tools
• Improve the performance and functionality of the app
• Communicate with users (updates, support, important notices)
• Detect and prevent fraud, misuse, or breaches of our Terms & Conditions
• Support grassroots initiatives and youth access programmes

DartsPass does not run prize draws, giveaways, or promotions offering prizes or monetary rewards, and we do not process your data for any such purpose.

Section 04

Legal Basis for Processing

Under UK GDPR and the Data Protection Act 2018, we rely on the following legal bases:

Section 05

Sharing Your Information

We do not sell your personal data.

We may share your data with:

• Payment processors (Stripe) to process registration fees and, where applicable, payments handled through Stripe Connect
• Service providers (hosting, analytics, email systems)
• Event organisers (where you join or interact with events)
• Venues or coaches (where relevant to your activity)
• Legal authorities (if required by law)

All third parties are required to handle your data securely and in line with UK data protection laws.

Section 06

Payments & Stripe

Payments on DartsPass are processed by Stripe, a third-party payment provider. When you pay your registration fee, your payment details are provided directly to Stripe and are handled under Stripe's own privacy policy, available at stripe.com/gb/privacy.

Organisers and venues may connect their own Stripe account to DartsPass through Stripe Connect in order to collect payments for their own events. Where you pay an organiser through the platform:

• Your payment is made to the organiser's connected Stripe account, not to DartsPass
• Stripe and the organiser act as independent controllers of the payment data they receive
• We receive only limited transaction information (such as amount, date, and status) needed to operate the platform

We never see or store your full card number or security code.

Section 07

Data Storage & Security

We take appropriate technical and organisational measures to protect your data. Your information is stored securely and access is limited to authorised personnel only.

We aim to prevent:

• Unauthorised access to your data
• Data loss or corruption
• Misuse of personal information

Section 08

Data Retention

We only retain your data for as long as necessary to:

• Provide our services
• Meet legal obligations, including retaining payment records for the periods required by UK tax and accounting law
• Resolve disputes

You may request deletion of your account at any time by contacting us at support@unitydartsorganisation.com.

Section 09

Your Rights

Under UK data protection law, you have the right to:

To exercise any of your rights, contact us at: support@unitydartsorganisation.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.

Section 10

Cookies & Tracking

If you use our website, we may use cookies to:

• Improve user experience
• Analyse performance
• Remember your preferences

You can control cookies through your browser settings at any time.

Section 11

Children & Youth Data

DartsPass supports youth teams as part of its grassroots initiative. We take additional care when handling data relating to young users.

Where required:

• Parental or guardian consent may be requested
• Data collection is limited to what is necessary
• Safeguards are applied to protect young users

Section 12

Third-Party Links

DartsPass may contain links to third-party websites or services.

We are not responsible for the privacy practices of those external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Section 13

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your data.

Section 14

Contact Us

If you have any questions about this Privacy Policy or your data, please contact: